IS2002 Proceedings of the
Informing Science + IT Education Conference  
June 19-21, 2002 Cork, Ireland 
Table of Contents
ISSN 1535-07-03

Last Updated: 10-May-02

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Training: The Way to Retain Valuable IT Employees?
     Thomas Acton and William Golden, pages 0001-0012

Markov Chain-based Test Data Adequacy Criteria: a Complete Family
     Mohammed Al-Ghafees and James Whittaker, pages 0013-0037

Flexibility in Assessment - An Evaluation of Student Performance
     Louise Allsopp, pages 0039-0046

Introducing Information Technology to Palestinian Schools
     Labib Arafeh, pages 0047-0052

Interaction Support System for Unlocking Computational and Informational Resources
     Youcef Baghdadi, pages 0053-0066

Structured Inquiry for Masters Students: A `Philosophical` Approach
     David A Banks, pages 0067-0072

Using the Web to Serve Students as Information Clients
     Thomas J. Beirne, H. David Brecht, and Eugene Sauls, pages 0073-0084

Secure Socket Layer
     Mittal Bhiogade, pages 0085-0090

Information Systems in Virtual Corporations: Issues for ERP Based E-business Systems
     Samo Bobek, Vojko Potocan, Simona Sternad, and Heri Spicka, pages 0091-0096

Applying Educational Research to Improve Teaching and Learning in Information Systems
     Ilona Box, pages 0097-0106

Beyond Privacy: The Ethics of Customer Information Systems
     Gordon Boyce, pages 0107-0125

A Template-based Approach to Online Content Delivery: An Alternative to Blackboard
     Gerald F. Braun and Elaine Crable, pages 0127-0135

The Joint Accounting/e-Business Technology Major: An Interdisciplinary Approach to Curriculum Development
     Vince Brenner, Ted Surynt, Judson Stryker, and Fred Augustine, pages 0137-0144

Moving and Growing Together - Delivering Education in the New Millennium
     Renay Buchanan, pages 0145-0153

Student Attitudes to MIS Content in an MBA: A Comparison Across Countries
     Stephen Burgess, Golam M Chowdhury, and Arthur Tatnall, pages 0155-0165

Panel: One Size Does Not Fit All: Critical and Timely Issues in Computer Centered Curriculum Development
     William H.Burkett, Linda Knight, Ian Newman, Thorne Donnelley, and Gail Burkett, pages 0167-0171

A Case Study of Social and Corporate Responsibility in Bridging the Digital Divide
     Tom Butler, pages 0173-0186

International Internet Based Video Conferencing in Distance Education: A Low-Cost Option
     Graeme Byrne and Lorraine Staehr, pages 0187-0194

Information Privacy Issues in the Information Age
     Netiva Caftori and Steve Teicher, pages 0195-0202

Developing a Model of Student Learning in a Studio-Based Teaching Environment
     Angela Carbone and Judy Sheard, pages 0203-0215

Towards the Project of an Open Catalogue of Manuscripts
     Antonio Cartelli and Marco Palma, pages 0217-0224

Web Technologies and Sciences Epistemologies
     Antonio Cartelli, pages 0225-0238

The Digital Divide in Western Europe: Problems and Prospects
     Rod Carveth and Susan B. Kretchmer, pages 0239-0249

Epistemology of Science, Science Literacy, and the Demarcation Criterion: The Nature of Science (NOS) and Informing Science (IS) in Context
     Teresa Castelao-Lawless, pages 0251-0260

Integrating Intelligent Methodological and Tutoring Assistance in a CASE Platform: The PANDORA Experience
     Elena Castro, Dolores Cuadra, Paloma Martinez, and Ana Iglesias, pages 0261-0269

Pop-Science on the Internet: How ULISSE Makes the Ends Meet
     Simona Cerrato, pages 0271-0280

The Changing Ecology of IT Management: Cross Disciplinary Explorations of Context and Content
     Elia Chepaitis, pages 0281-0289

Reusable and Usable Environment for the Digital Courseware Domain
     Elsabe Cloete and Paula Kotze, pages 0291-0304

Seeking Meaning: The Educationally Critical Aspect of Learning About Information Systems
     Chris Cope, pages 0305-0319

Priorities Assignment for Information Systems Based on Todim Multicriteria Method
     Ana Paula Cabral Seixas Costa, Adiel Teixeira de Almeida, and Luiz F. Autran M. Gomes, pages 0321-0328

Language Trends in Introductory Programming Courses
     Michael De Raadt, Richard Watson, and Mark Toleman, pages 0329-0337

Benefit, Monitoring & Evaluation System: A Case Study of Malaysian Technical Education System
     Aziz Deraman, Syahrul Fahmi, Mohamad Naim Yaakub, and Abdul Aziz Jemain, pages 0339-0347

Using OPNET to Enhance Student Learning in a Data Communication Course
     Michael W. Dixon and Terry W. Koziniec, pages 0349-0355

A Multi-Agent Architecture and Protocol for Knowledge Production: a Case-study for Participative Development of Learning Objects
     Juan M. Dodero, Ignacio Aedo, and Paloma Díaz-Pérez, pages 0357-0370

Into the New Millennium: Why do Students Decide to Study IT?
     Sandra Downes, pages 0371-0381

Using Keywords to Improve the Display of a Search Results List
     Offer Drori, pages 0383-0395

Global Information Technology Management
     Sudesh M. Duggal, pages 0397-0406

Impact of Taking Information Technology Exams Using Open Notes
     Doris Duncan, pages 0407-0410

Reflections on Communication Processes and Virtual Teams by Lecturer and Student Cohort: a Case Study
     Kathy Egea and Shirley Gregor, pages 0411-0425

Information for Decision Support, Information for Performance Evaluation - But Don’t Mix Your Drinks
     James E. Everett, T. Howard, and M. Kamperman, pages 0427-0439

IT in Education Organization: A Strategic Planning Approach
     Syahrul Fahmy, Abdul Razak Hamdan, and Aziz Deraman, pages 0441-0449

Use of Applet and Servlet Communication Technique to Administer Online Examinations
     Dan Farkas and Narayan Murthy, pages 0451-0457

Implementing an Interdisciplinary Masters Program in Internet Technology and E-Commerce
     Dan Farkas and Narayan Murthy, pages 0459-0463

A Formal Approach to the Teaching of Abstract Data Types
     Laura Felice, Liliana Martinez, and Claudia Pereira, pages 0465-0472

An Instructional Model for Teaching Troubleshooting Skills
     Peter Fenrich, pages 0473-0478

Mid-Career Employees Embracing Technology (MEET): A Case Study
     Brian Fitzgerald and Karen Neville, pages 0479-0486

Informing Potential Computing Students
     Marilyn Ford and Jenny Morice, pages 0487-0497

Issues and Opportunities in Digital Rights Management
     Abbas Foroughi, Marvin Albin, and Sharlett Gillard, pages 0499-0506

Education of Overall IT System Design: Locally Situated E-business
     Yoshinori Fujio, pages 0507-0512

The Lack of Communication and the Need of IT for Supply-Chain Management Strategies in SMEs
     Giovanni Fulantelli, Mario Allegra, and Antonia Zelia Pia Vitrano, pages 0513-0521

Evaluation of New Technology Implementation via POC Analysis
     Masaru Furukawa, pages 0523-0531

COLORS for Programming: A System to Support the Learning of Programming
     Stuart Garner, pages 0533-0542

Database Protection: Are Laws Threatening To Destroy Our Building Blocks Of Knowledge?
     Julia Alpert Gladstone, pages 0543-0551

Masters in Information Systems: A Web-Centric Model Curriculum
     John Gorgone and Vijay Kanabar, pages 0553-0563

The Emerging IS Global Profession: Accreditation - The Quality Assurance Dimension
     John Gorgone and Vijay Kanabar, pages 0565-0570

An Instrument to Classify End-Users Based On the User Cube
     Chittibabu Govindarajulu, pages 0571-0579

The Status of End-User Computing Support: An Exploratory Study
     Chittibabu Govindarajulu and Susan K. Lippert, pages 0581-0585

Security of Mobile and Wireless Networks
     Kaj J. Grahn, Göran Pulkkis, and Jean-Sebastien Guillard, pages 0587-0600

Impact of Information Systems Implementations on Vertical Mergers and Acquisitions: A Framework
     Nikhil S Gurjar, Sharadchandra D. Jog, Manoj K Jha, and S. Amanullah, pages 0601-0610

A Study of the Influences of Application Interfaces on End User Training Outcomes
     Raj Gururajan and Dieter Fink, pages 0611-0618

Access to Knowledge: Better Use of the Internet
     Volkmar H. Haase, Christian Steinmann, and Stephan Vejda, pages 0619-0627

Weaving a Web Development Curriculum
     Wayne Haga and Janos Fustos, pages 0629-0643

Shared Visions: Professional Development for Teacher Education Faculty
     Leslie Hall, Clint Fisher, Sandra Musanti, Don Halquist, Matthew Magnuson, and Darcy Simmons-Klarer, pages 0645-0657

A Study of the B2B Progress in Japanese Enterprises
     Sho Hanaoka, pages 0659-0664

Integration of Upper Division Business Core Classes: A Lesson in Informing Science
     John D. Haney and Mary Bowers, pages 0665-0678

Informing South African Students About Information Systems
     Mike Hart, pages 0679-0688

Teaching eBusiness Concepts using SAP's OnLine Store
     Paul Hawking, Brendan McCarthy, and Susan Foster, pages 0689-0697

An Applied Approach to Teaching HR Concepts Using an ERP System
     Susan Foster, Paul Hawking, and Penny Bassett, pages 0699-0704

Customizable Knowledge Portals for Teaching
     Igor Hawryszkiewycz, pages 0705-0713

A Role for Information Systems Education Programs
     R. Alan Hodgett, pages 0715-0721

A New and Flexible Graphic Organizer for IS Learning: the Rich Picture
     Pat Horan, pages 0723-0729

PANEL on: Using CITIDEL as a Portal for IT Education
     John Impagliazzo, Lillian Cassel, and John A.N. Lee, pages 0731-0732

The Added Value of E-learning
     Wendy Jansen, Henk van de Hooven, H.P.M. Jägers, and Wilchard Steenbakkers, pages 0733-0746

Data Communications and Networking in IS Curriculum: Framework for the Class Project
     Andrzej Tomasz Jarmoszko and Michael Gendron, pages 0747-0752

Comprendiendo Nuestras Politicas: The Need of an Effective C&IT Policy for a Nation’s Development, The Venezuelan Case
     Carmen Joham, pages 0753-0761

Situating the "Research Paper" Assignment in the IT Workplace
     Arthur B. Kahn, pages 0763-0769

The Use of DSS/EIS for Sustainable Development in Developing Nations
     Sherif Kamel, pages 0771-0781

Using IT to Support Knowledge Management - A Survey-Based Study of a Large, Global Consulting Company
     Karlheinz Kautz, pages 0783-0793

Content Management - Concept and Indexing Term Equivalence in a Multilingual Thesaurus
     Susanna Keränen, pages 0795-0809

Ejournalism: Production, Communication, Interaction and Research Opportunities for Reporters
     Alan Knight, pages 0811-0820

Panel on: Can Action Research be Successfully Used in Information Systems Doctoral Research?
     Ned Kock, Robert Davison, Antonio Figueiredo, and Paulo Rupino da Cunha, pages 0821-0824

Using e-Tools in Computer Science Education: a Proposal
     Herman Koppelman, pages 0825-0829

ICT Industry Certification: Integration Issues for Post-Secondary Educational Institutions in Australia
     Terry W. Koziniec and Michael W. Dixon, pages 0831-0838

Shaping New Paradigms In The Higher Education Development: Dilemmas For Transitional Countries
     Denisa Krbec, pages 0839-0843

Panel on: Global Perspectives and Partnership on the Information and Communication Technology Divide
     Susan B. Kretchmer, Rod Carveth, and Karen Riggs, pages 0845-0857

Towards an Adaptive Multimedia Learning Environment
     Frank Kurzel, Jill Slay, and Yenha Chau, pages 0859-0867

On the Dissemination of I.S. Research Findings into Practice
     Michael Lang, pages 0869-0881

Hypermedia Systems Development: Do We Really Need New Methods?
     Michael Lang, pages 0883-0891

Information and Communication Technology: Gender Issues in Developing Nations
     Kimberly Betz Leahy and Ira Yermish, pages 0893-0905

Humanization of the Computer Science Curriculum
     John A.N. Lee, pages 0907-0913

Workshop: Take Blackboard Course Design to a New Dimension
     Barbara Lewis and Virginia MacEntee, pages 0915-0917

Panel on: Software Compare and Contrast: Blackboard, WebCT and Lotus Notes
     Barbara Lewis, Virginia MacEntee, and Pam Youngs-Maher, pages 0919-0931

Knowledge and Decision Making - Do We Want What We Need?
     Bogdan Lipicnik, pages 0933-0938

To Speak or Not to Speak: Developing Legal Standards for Anonymous Speech on the Internet
     Tomas A. Lipinski, pages 0939-0962

Technology Trust: An Inventory of Trust Infrastructures for Government and Commercial Information Systems In Support of Electronic Commerce
     Susan K. Lippert, pages 0963-0976

TAL Rules Versus ECA Rules: an Attempt for Comparison in the Credit Management Context
     Maria Mach, pages 0977-0986

Virtual Organization to Virtual Product: Structural Challenges to Online Newspapers
     David W. Maguire, pages 0987-0994

Teaching SAP's ABAP Programming Language to IS Students: Adopting and Adapting Web-based Technologies
     Brendan McCarthy and Paul Hawking, pages 0995-1000

Promise and Reality of Practiced Distributed Education (DE) Faculty Perspective
     Mary S. McCully, pages 1001-1007

An e-Business Class Using Just-in-Time Teaching and Cooperative Learning with a Constructivist Approach
     Nina McGarry and Mary Granger, pages 1009-1015

The Scope of e-Learning: Expanded Horizons for Life-Long Learning
     Elspeth McKay and Bill Martin, pages 1017-1029

Communicating Across Borders: A Proposed Model for Understanding Cross-Cultural Issues for the Successful Strategic Implementation of Information Systems
     John E. Merchant, pages 1031-1041

Customizing the Human-Computer Interface to Compensate for Individual Cognitive Attitude: An Exploratory Study
     Sylnovie Merchant, pages 1043-1049

Network Monitoring Tool
     B.B.Meshram, Mittal S.Bhiogade, and T.R.Sontakke, pages 1051-1066

Critique Skills As The Core Competency of IS Academics
     Mike Metcalfe, Jonathan Wilson, and Carmen Joham, pages 1067-1081

Informing Across a Cultural Divide: Delivery of Distance Education
     Iwona Miliszewska and John Horwood, pages 1083-1091

Modelling Online Security and Privacy to Increase Consumer Purchasing Intent
     Michael Milloy, Dieter Fink, and Robyn Morris, pages 1093-1102

A Strategy for Developing End-user Developers: ‘I Thought I Hated Every Minute of It, But I Learnt Such a Lot’
     Ann Monday, pages 1103-1112

Teaching Effective Listening Skills to Information Systems Majors
     Janette Moody, pages 1113-1116

Using the Web to Connect Research and Practice: Towards a Discipline of Evidence-Based Practice
     Daniel L. Moody, pages 1117-1133

The Visionary Companies, an Excellent Case of the Informal Systems Thinking
     Matjaž Mulej, Zdenka Zenko, and Vojko Potocan, pages 1135-1144

Student Content Analysis of Business News Coverage
     Catherine K. Murphy, pages 1145-1148

Panel Discussion: Business Partnering for IT Education
     Ravi Nath, Robert Sweeney, and James Schmidt, pages 1149-1150

Tailoring Educational Elements for Academic Teaching - The JurMOO
     Bernhard Nett, Birgit Huber, Susanne Knirsch, Léa Meyer, Bernd Remmele, Frank Röhr, Britta Schinzel, and Benjamin Stingl, pages 1151-1163

An Innovative Model to Foster Web-based Collaborative Learning
     Eugenia M. W. Ng and Ada W. W. Ma, pages 1165-1171

Course Integration as Learning Environment for Increasing Competence
     Stig Nordheim and Hans Olav Omland, pages 1173-1186

E-Business Education: A Comparison of Graduate Programs and Curricula
     James E. Novitzki, pages 1187-1196

Foot and Mouth Disease: Informing the Community?
     Briony J Oates, pages 1197-1208

Teaching Database Research Methods in Marketing Research Classes: A View from the Trenches
     Joseph L. Orsini, pages 1209-1216

Designing a Tool To Know Invisible Resources: the Hyperguide Project, an XML Storyboard for Digital Collections Access
     Augusta Maria Paci and Daniela Canali, pages 1217-1220

Automated Essay Grading System Applied to a First Year University Subject - How Can We Do It Better?
     John Palmer, Robert Williams, and Heinz Dreher, pages 1221-1229

Organising Information And Procedures For Effective Communication Across Multinational Campuses
     Sharon Parr, pages 1231-1238

Yet Another Role for Job Satisfaction and Work Motivation: Enabler of Knowledge Creation and Knowledge Sharing
     Celina Pascoe, Irena Ali, and Leoni Warne, pages 1239-1248

IT Ethics in the Internet Age: New Dimensions
     Sanjeev Phukan, pages 1249-1257

Internet Addiction Disorder and Identity on line: the Educational Relationship
     Stefania Pinnelli, pages 1259-1265

The Virtual Organization from the Viewpoint of Informing
     Vojko Potocan and Marina Dabic, pages 1267-1275

Environmental Visualisation as an Informing System
     Brian Quinn and Ian D Bishop, pages 1277-1290

An In-forming Web-based Environment for a Bachelor of Software Engineering Degree - DoIT
     Sita Ramakrishnan and Ashley Cambrell, pages 1291-1299

e-Governance for Municipal Hospitals: Subsidy Vs Quality of Healthcare Services
     K. V. Ramani and T. S. Lakhia, pages 1301-1309

A Technique for Teaching Website Effectiveness in Undergraduate I.S. Courses
     Eugene Rathswohl, pages 1311-1316

Collaborative Virtual Environments to Support Communication and Community in Internet-Based Distance Education
     Sam Redfern and Niall Naughton, pages 1317-1327

The New Tertiary Model and Its Low-Level Impact
     Tony Richardson, pages 1329-1332

Learning Object Repository Technologies for TeleLearning: The Evolution of POOL and CanCore
     Griff Richards, Rory McGreal, and Norm Friesen, pages 1333-1341

Tailoring Information to the Needs of Clients
     Peter Rittgen, pages 1343-1355

Collaborative Technologies for Knowledge Management: Making the Tacit Explicit?
     Vicki Romaldi, pages 1357-1365

The Inexact Science of Informing Ourselves
     Lynne Marie Rudasill, Katherine McNeill-Harmon, and James Jacobs, pages 1367-1382

The Austrian Electronic Economic Chamber
     Christian Rupp, pages 1383-1387

The Semanference System: Better Search Results through Better Queries
     Anthony Scime and Colleen Powderly, pages 1389-1402

The Skills Gap as Observed between IS Graduates and the Systems Development Industry: A South African Experience
     Elsje Scott, Robert Alger, Simon Pequeno, and Nicky Sessions, pages 1403-1411

Reflections on a Course in Emerging Information Technologies
     J. Frederick Sencindiver and William Money, pages 1413-1417

Human Factors in Person-Technology Relations in Business Decision Making
     Rimvydas Skyrius, pages 1419-1426

Regional IS Knowledge Networks: Elaborating the Theme of Relevance of IS Research
     Torbjörn Nordström and Mikael Söderström, pages 1427-1436

Utility and Flexibility Functions for Potential Customers in B2B E-Commerce Transactions
     Boris Stavrovski, pages 1437-1450

Encouraging Minority Enrollment in IT Degree Programs through Participatory Organizations
     Theresa Steinbach, James White, and Linda Knight, pages 1451-1464

Educational Reform as Innovation Diffusion: Development of a Theory and Test of a Model Using Continuing Professional Development and Instructional Technology
     Michael Szabo, pages 1465-1480

Electronic Commerce Specialisations in MBAs: An Australian University Case Study
     Arthur Tatnall, Chris Groom, and Stephen Burgess, pages 1481-1488

Curriculum Development in the Informing Sciences: Ecological Metaphor, Negotiation or Actor-Network?
     Arthur Tatnall and Bill Davey, pages 1489-1495

Information Technology Applications in the Material Handling Equipment Industry
     Virginia Anne Taylor, pages 1497-1502

Collaboration: the Key to Establishing Community Networks in Regional Australia
     Wal Taylor and Stewart Marhsall, pages 1503-1511

Transition From A Microfinance Institution to Regulated Bank: Technology Infrastructure Planning in a Developing Country
     Winston Tellis and Aaron Seymour, pages 1513-1525

Teaching Architectural Approach to Quality Software Development through Problem-Based Learning
     Kam Hou Vat, pages 1527-1540

Creating Informative Data Warehouses: Exploring Data and Information Quality through Data Mining
     Herna L. Viktor and Wayne Motha, pages 1541-1550

Informing IT Managers - Why the Bank for International Settlements is Establishing a Capital Charge Guideline for Operational Risk: the Australian Evidence
     Christopher Viney, pages 1551-1562

Data Mining in Computer Auditing
     The Ying Wah and Mustaffa Kamal Nor, pages 1563-1570

MERLOT: Multimedia Educational Resource for Learning and Online Teaching
     Terry Weech, pages 1571-1577

Lessons in Reality: Teaching Project Management, Professionalism and Ethics to Third Year IT Students
     Vicky Wilson, pages 1579-1589

The Evolution of a B.S. Internet/Web Program at Purdue University Calumet
     Charles Winer and John Maniotes, pages 1591-1600

Encountering Encrypted Evidence (potential)
     Henry Wolfe, pages 1601-1607