Informing Science + IT Education Conference 2003 Proceedings


Abstracts

Informing Science + IT Education Conference

Pori, Finland June 24-27, 2003





docs\073Evans.pdf Paper Accepted as a/n Short Paper pages
0532-0535

Informing Clients in Education about Instructional Offerings and Careers in the ICT Industry

Nina Evans

Technikon Pretoria, South Africa

Organisations of the twenty first century are increasingly dependent on knowledge, information- and

communication technology (ICT). Due to the changes in modern organisations, a new role and set of expectations

have emerged for ICT workers. Academic institutions have a responsibility to determine the needs of the ICT

industry and develop the necessary knowledge, skills and abilities in their learners, through relevant instructional

offerings and course contents.

Companies in the ICT industry regard higher education institutions as important clients. On the other hand, the

clientele for higher education institutions include the learners, the ICT industry and the public. This article suggests

that higher education institutions should remain informed about the needs of the ICT industry and, at the same

time, keep their learners and other clients informed about these needs, ca-reer- and training options in the ICT

field. It is argued that the management of this “two-way” practical informing science process -to satisfy both

stakeholders- is the responsibility of higher education institu-tions.

The questions that continually need to be answered through such an informing process are : To what ex-tent has

the ICT world changed and what is the influence of such changes on the demands made of ICT workers? Do these

changing demands have an influence on the ICT training institutions and how should academic institutions adapt

their courses accordingly? How should learners be kept informed of the changing industry needs and instructional

offerings, enabling them to make wiser career choices?

Keywords: Informing Science, Information Systems, Information and Communication Technology (ICT), Higher

Education, Business Analysis, System Analysis, Relationship Management, Information Technology (IT)

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ISSN 1535-07-03
Unless otherwise indicated, this paper has undergone blind external review by three or more reviewers.
Types of Papers: A Best Paper, Regular Paper, Short Paper, Informal Paper, Unrefereed Panel Paper