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Informing Science + IT Education Conference 2003 Proceedings

| Informing Science + IT Education Conference |
| Pori, Finland June 24-27, 2003 |
| E-Learning in a Financial Institution |
| Kety Jáuregui and Rafael Andreu |
| University of Navarra, Spain |
| University of Navarra, Spain |
| This paper examines how information technology is used in training. It also analyzes the consequences when a |
| particular financial institution based in Barcelona starts to use new technologies to deliver a train-ing program |
| aimed at providing basic knowledge of the business to new employees joining the branch network throughout Spain. |
| From our study, we conclude that there is great potential in the use of new technologies in training. They are being |
| used to exchange (deliver and receive) the course materials, including syllabus, tasks and theo-retical content, and as |
| a means of interaction between participants and teachers, and among participants. However, implementing such an |
| online communication system is not very easy, for instance, developing virtual communities of formal and non- |
| formal learning, obtaining adequate course coherence when com-bining face-to-face and virtual learning, creating |
ISSN
1535-07-03
Unless otherwise indicated, this paper has undergone blind external review by three or more reviewers.
Types of Papers: A Best Paper, Regular Paper, Short Paper, Informal Paper,
Unrefereed Panel Paper
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