Informing Science + IT Education Conference 2003 Proceedings


Abstracts

Informing Science + IT Education Conference

Pori, Finland June 24-27, 2003





docs\077Schul.pdf Paper Accepted as a/n Regular Paper pages
0547-0558

The Effectiveness of Online Synchronous Discussion

Robert A. Schultz

Woodbury University, USA

I have been exploring ways to incorporate online techniques into my MBA course in Management of Information

Technology. The course uses small-group discussion of case studies, so online synchronous discussion seemed

appropriate. After a small-scale successful experiment, I offered most of the spring 2001 course offering online.

Although the students were enthusiastic, I got the disturbing feeling stu-dents were not really learning from the

online discussions. So I administered a short multiple-choice post-test to the class. I gave the same test to a later

class with virtually identical material delivered tradi-tionally. Scores were about 20% higher for the traditional

group, and statistical analysis verifies that this difference is not due to chance. So synchronous online discussion

seems less effective than classroom instruction in this context.

I suggest possible reasons for the lesser effectiveness of this online technique and consider what other online

techniques might be more effective for this material.

Keywords: online instruction, synchronous discussion, threaded discussion, online infrastructure, in-structional

effectiveness

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ISSN 1535-07-03
Unless otherwise indicated, this paper has undergone blind external review by three or more reviewers.
Types of Papers: A Best Paper, Regular Paper, Short Paper, Informal Paper, Unrefereed Panel Paper