Informing Science + IT Education Conference 2003 Proceedings


Abstracts

Informing Science + IT Education Conference

Pori, Finland June 24-27, 2003





docs\155Russo.pdf Paper Accepted as a/n Regular Paper pages
1249-1258

Relational Communication Behaviors and Related Outcomes in an Online Class

Tracy Callaway Russo

University of Kansas, USA

This study investigated how in one graduate genetics class, verbal/textual cues of relational communica-tion were

related to perceptions of presence, student performance, and student satisfaction with their learning. Data were

gathered from subthread posts to the class discussion site, student responses to a summative survey, and instructor

evaluation of performance.

Results of the study indicated a statistically significant regression relationship between frequency of tex-tual

relational cue use in subthread postings and performance in the class. There was no significant re-lationship

between cue use and perceptions of presence of the other students, of the instructor, or of self-assessed presence.

Similarly, there was no significant relationship between cue use and student satisfac-tion with their learning.

This pilot study demonstrates the presence and importance of textual relational cues and argues for ex-tension and

replication of the examination of their role in signaling relationship and engagement in online classes.

Keywords: Mediated presence, social presence, communication behaviors, online learning

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ISSN 1535-07-03
Unless otherwise indicated, this paper has undergone blind external review by three or more reviewers.
Types of Papers: A Best Paper, Regular Paper, Short Paper, Informal Paper, Unrefereed Panel Paper