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Informing Science + IT Education Conference 2003 Proceedings
| Informing Science + IT Education Conference |
| Pori, Finland June 24-27, 2003 |
| Exploring the Role of Academia in Nurturing IT-Enabled Business Change |
| Joe McDonagh and David Coghlan |
| University of Dublin, Ireland |
| University of Dublin, Ireland |
| Throughout much of the last five decades the process of introducing, integrating, and exploiting infor-mation |
| technology in work organizations has posed formidable challenges regularly resulting in reports of significant |
| underperformance and failure. On closer inquiry it emerges that such underperformance and failure are firmly |
| rooted in an inability to foster a highly integrated approach to the management of IT-enabled business change. |
| This paper critiques in detail both the enduring and deep-rooted nature of this dilemma paying particular attention |
| to the role of diverse occupational communities in its perpetua-tion through time. Furthermore, it explicates the |
| polarized patterns of cognition and action embedded in these communities paying particular attention to the |
| executive, information technology, and organization development communities. Finally, it presents a robust |
| critique of the manner in which academic forma-tion within these occupational communities firmly reinforces such |
| polarized patterns of behaviour thereby sustaining the enduring dilemma with IT-enabled business change. |
| Keywords: information technology; executive management; technology specialists; organization devel-opment; |
ISSN
1535-07-03
Unless otherwise indicated, this paper has undergone blind external review by three or more reviewers.
Types of Papers: A Best Paper, Regular Paper, Short Paper, Informal Paper,
Unrefereed Panel Paper
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