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Informing Science + IT Education Conference 2003 Proceedings
| Informing Science + IT Education Conference |
| Pori, Finland June 24-27, 2003 |
| A Knowledge-Based Risk Management for the Utility Business Service Model |
| University of Surrey, United Kingdom |
| The digital economy needs new indicators for emergent technologies, and to establish them, a risk analysis model is |
| deployed as an Information System Meta research method. The role of the Utility Business Service Model |
| (UBSM) in mitigating information technology and information systems (IT/IS) risks in the business activity: |
| assisting to understand how the virtual enterprise paradigm is shifting es-tablished values across the IT/IS value |
| chain. The technical infrastructure for e-commerce and e-business share similar risks. The PMBook (Project |
| Management Institute) risk analysis model is used to understand the risks involved in the adoption of UBSM by |
| This preliminary model will be part of a virtuous cycle of learning and informing. The twofold purpose of the |
| knowledge-base risk management framework is (1) to summarise and categorise initial research finds about the use |
| of the UBSM, and (2) survey the pace of adoption and acceptance of the UBSM as a service provision business |
| model, which includes the application services provision (ASP) business model. |
| Keywords: Outsourcing, Utility Model, ASP business model, risk analysis, strategic, operational, knowledge, |
ISSN
1535-07-03
Unless otherwise indicated, this paper has undergone blind external review by three or more reviewers.
Types of Papers: A Best Paper, Regular Paper, Short Paper, Informal Paper,
Unrefereed Panel Paper
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